OUR DIAMOND PLAN
The Diamond Package is perfect for clients who require OOH cover and fast response times. Systems that are large and complex (often Crestron Custom). This will include:
3 x preventative, proactive visits for a senior Aftercare engineer to test, check and update your system
Annual subscription to Domotz Network Monitoring System
Up to 18 hrs of in hours and out of hours offsite remote engineering support to diagnose faults, make programming changes and resolve issues
Unlimited in-hours telephone support
Access to online ticketing system for reporting issues and tracking their progress
3 x out of hours half day engineering callouts to resolve any reported issues
-
£5,819 per year
Excluding VAT
-
£485 per month
Excluding VAT
New to My AV Support? Book an initial Survey
The initial survey is required for us to see the current state of your smart home system. The survey will take about an hour (possibly longer depending on the complexity of your system).
Once the survey has been completed you will receive a report with our findings and recommendations (if there are any).